Five9 Adapter for Salesforce - User Installation Guide

Please see attachment for instructions with screenshots.

Read Article

Five9 Password Reset

If you have forgotten your Five9 password or need to change it, please use the following steps to reset it. 1. Open your web browser and navigate to: 2. Click "Forgot username or pass...

Read Article

Error When Clicking "My Calls Today"

Login on the Salesforce website, And go to "My Settings" Go to "Call Center Settings" Go to "My Softphone Settings" Under My softphone settings make sure that the " Always open the record automatically " ...

Read Article