Register for self-service password reset

Register for self-service password reset 

Important 

Are you here because you can't sign in and have already registered for Self-service Password Reset (SSPR)? Please go to  Reset your work or school password.
 

If you have not yet registered for SSPR please continue with the instructions below.

As a member of Alliant University, you can reset your password or unlock your account by yourself with Self-Service Password Reset (SSPR). Before you can use this functionality, you have to register for this service. 

Register or confirm authentication data with SSPR 

  1. Open the web browser on your device and go to the password reset registration page. 

  1. Enter your Alliant username and password. 

  1. You will need to complete at least two of the four verification options available. These are:  

  • Office phone: Only your administrator can set this option. 

  • Authentication Phone: Set this option to another phone number that you have access to. An example is a cell phone that can receive a text or a call. 

  • Authentication Email: Set this option to an alternate email address that you can access without using the password you want to reset. 

  • Security Questions: Your administrator has approved this list of questions for you to answer. You can't use the same question or answer more than once. 

  1. Provide and verify the information that your administrator requires. Alliant requires a minimum of two methods, but you are free to complete more. This gives you flexibility when one of the methods isn't available. An example is when you're traveling and you're unable to access your office phone. 

 

  1. Select finish. You can now use SSPR when you need to in the future. 

If you enter data for Authentication Phone or Authentication Email, it's not visible in the global directory. The only people who can see this data are you and your administrators. Only you can see the answers to your security questions. 

Your administrators might require you to confirm your authentication methods after a period of time to make sure you still have the appropriate methods registered. 

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