Skype for Business - Enable Add-in Office 2016

Skype Meeting control is not displayed on Outlook 2016

Summary

After you install the Skype Meeting Add-in for Microsoft Office 2016 in Microsoft Outlook, the Skype Meeting control may not appear on the ribbon of a meeting request in Outlook.

Resolution

To resolve this issue, you can manually enable the Skype Meeting Add-in for Microsoft Office 2016 in Outlook. To do this, follow these steps:
 
  1. Start Outlook.
  2. On the File menu, click Options.
  3. In the navigation pane, click Add-Ins.
  4. On the Manage menu, select COM Add-Ins, and then click Go.
  5. In the COM Add-Ins dialog box, select the Skype Meeting Add-in for Microsoft Office 2016 option, and then click OK.
If you do not see the Skype Meeting Add-in for Microsoft Office 2016 entry in the COM Add-Ins dialog box, click here for the resolution. The entry should be displayed as it is in the following screen shot:

The screenshot for COM Add-Ins box


Note You may receive the following error message during step 5:
 
The add-in is installed for all users of the computer, and can only be connected or disconnected by an administrator.
If this occurs, make sure that you are logged on to the local computer through an administrator account.

If the problem persists after performing the above steps, you will need to modify the Windows Registry (recommend backing up the registry before modifying or involve the IT department if you are not familiar with Registry editing)

1. Right mouse-click from the Windows Start icon and select Run

2. Type regedit and slect OK to launch the Registry Editor

3. Navigate to:
HKEY_LOCAL_MACHINE or HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Microsoft.RMSOutlookAddin

4. The registry value for the LoadBehavior line item somehow gets set to 0 (do not load automatically). Update the value to 3 (load at startup).

5. Exit the Registry Editor

6. Restart Outlook and the Skype add-in should be present. After a computer restart Outlook and the Skype add-in should remain present.


Did you find this article helpful?