Skype for Business - for Windows Phone

Download, install, and sign in to Skype for Business for Windows Phone

The Skype for Business for Windows Phone app brings Skype for Business presence, instant messaging (IM), and voice and video calling to your mobile device.

Important: To use Skype for Business for Windows Phone you need a Skype for Business or Lync account—typically the same user name and password you use when signing in at work or school. If you're already using the desktop version of Skype for Business, then you have a Skype for Business account.

Already set up and ready to go? See Getting started with Skype for Business for Windows Phone 8.1.

Install Skype for Business for Windows Phone 8.1

  1. Update your phone to Windows Phone 8.1: http://www.windowsphone.com/en-us/how-to/wp8/update-central.

  2. From your phone, go to the Store, and search for Skype for Business.

  3. Tap Install.

Sign in to Skype for Business for the first time

  1. On the Start screen, swipe left to view your installed apps, search for Skype for Business, and then tap the icon to open the app.

    Search your apps list and tap the icon to start
  2. Enter your sign-in address (for example, user@domain.com) and password, and then tap Done Tap the check mark at the bottom of the screen to save your changes.

    You may be asked for both a user name and a sign-in address. The user name is what you use to sign in to your organization’s network, either user@domain.com or domain\username.

  3. On the Customer Experience Improvement Program screen, tap Join to send anonymous data about app issues and usage to Microsoft, or No thanks if you prefer not to participate.

  4. On the Never Miss Your Work Calls screen, enter your mobile number with country and region codes. When Skype for Business can't use a Wi-Fi or cellular data network to make an audio or video call, you'll be automatically called at this number and connected to the audio portion of the call.

    Enter your mobile phone number in case Wi-Fi or data isn't available
  5. Tap Next Tap Next (right arrow) to move to the next screen and review the notification and phonebook access settings:

    Receive push notifications and search your phone when you search for contacts
    • Push notifications    Get an alert when you receive a new IM or call. Normally On (recommended).

      Important: If you turn this setting off, you won't be notified of IMs, calls, or other Skype for Business alerts unless the app is active.

    • Allow phonebook access Search for contacts on your mobile phone when you search for contacts in Skype for Business.

  6. Tap Next Tap Next (right arrow) to move to the next screen to start using Skype for Business.

Need help signing in?

Sign out of Skype for Business

On the main Skype for Business screen, tap More More settings button at bottom of screen > Sign out.

Remove Skype for Business

  1. Swipe left to view your apps list, and then scroll down to Skype for Business.

  2. Tap and hold the Skype for Business icon, and then tap Uninstall.

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See Also

Settings (Windows Phone 8.1)

Help contents (Windows Phone 8.1)

APPLIES TO: Skype for Business for Windows Phone     

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