ALLiantHELP

Using Alliant e-Fax

Last Updated: Aug 08, 2016 03:19PM PDT

How to obtain login credentials for the Nextiva vFAX Portal:

Please call ITHelp at extension 4355, or from outside dial (858) 635-4355, or send an email to ithelp@alliant.edu. You’ll need to provide your full name, campus location, building, floor, and department you are working at. Keep in mind that the login credentials are per vFax, not per person.

 

How to reset the Nextiva vFax Portal password:

Please call ITHelp at extension 4355, or from outside dial (858) 635-4355, or send an email to ithelp@alliant.edu. You’ll need to provide your full name, campus location, building, floor, and department you are working at. Keep in mind that the login credentials are per vFax, not per person. Changing the password will affect everyone using that particular vFAX.

 

How to un/subscribe receiving the Nextiva vFAX email notifications:

Please call ITHelp at extension 4355, or from outside dial (858) 635-4355, or send an email to ithelp@alliant.edu. You’ll need to provide your full name, email address, campus location, building, floor, and department you are working at. The subscription could be only to an Alliant email address or distribution group.

 

How to send faxes with the Nextiva vFAX Portal:

1.    Log in to the vFAX Portal by going to vFax.Nextiva.com and entering your login credentials. Answer the Security Math Question, and click Submit.

 

2.    Next click Send from the menu at the top of the vFAX Portal or Send Fax on the Dashboard, whichever you prefer.

 

3.    Fill out any desired fields, including the Fax Number field (the destination number), the Deliver To field (the name of the recipient), and the Sent From field (your name or company name). You also have the option to include a default cover page here, as well. The only field that is required is the Fax Number.

 

Once you have finished filling in the fields you'd like to use, click Next in the upper right corner.

 

4.    Next you have the option to upload a file (up to 10 files total per fax). The accepted file types are listed on this page for easy reference. Find the file you want to fax by clicking Browse. The file(s) you selected will display in the portal under Selected Files once they have been successfully attached. If you want to use your own cover page, attach it first before you attach any other files. Click Next once all of your files are attached.

 

At any time you can select the Edit button to the left of Next. This will take you back to the previous step.

 

5.    You should now see the Preview Fax screen. You will notice the preview fields are showing coding and are not filled in with specific info – this screen is just to show you where the info feeds from, including the first send tab (Recipient Info).

 

6.    The next screen accomplishes two tasks. First it gives you the option to select the type of fax (personal, business, etc.) and a destination folder. This is used for organizational purposes if you prefer. Also, you may add a memo for yourself to reference down the road. This screen also allows you to add additional fax number recipients (or email addresses) so you can send to up to 6 recipients at a time. Once complete, click Next.

 

Sending your fax is now complete. You can track the progress of your fax by clicking Search at the top of the portal to view all faxes. Faxes tend to take 1 to 2 minutes per page on average.

 

How to check for new faxes via the Nextiva vFAX Portal:

Log in to the vFAX Portal by going to vFax.Nextiva.com and entering your login credentials. Answer the Security Math Question, and click Submit.

From your Dashboard you will see your most recent inbound and outbound faxes.

Or, if you click Search you will see even more of your vFAX history.

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