ALLiantHELP

Phone - Cisco SPA 514 - Basic Functions

Last Updated: Nov 10, 2015 11:48AM PST

CISCO SPA 514 – Basic Functions
INTERNAL CALLS:
  1. Lift the handset or press Speaker.
  2. Dial the extension number.
 
EXTERNAL CALLS:
  1. Lift the handset or press Speaker.
  2. Press a line key
  3. Dial 9 and the telephone number.
 
CALL HOLDING:
With call in progress:
  1. Press the Hold key.
                  Line key will flash red.
 
CALL HOLD RETRIEVE:
  1. Lift the handset or press Speaker.
  2. Press the flashing red line key.
 
TRANSFERRING A WARM CALL:
With call in progress:
  1. xfter
  2. Dial the extension or phone number
  3. Press Dial
  4. Wait for the person to pick up the line.
  5. Press xfter
  6. Replace the handset to complete the transfer.
 
TRANSFERRING A CALL WITHOUT THE OTHER SIDE PICKING UP:
With call in Progress:
  1. Hit right on the center Directional pad
  2. Press bxfer
  3. Dial the extension or phone number
  4. Hang up
 
 QUICK DROP TO VOICEMAIL:
  1. Hit right on the center Directional pad
  2. Press bxfer
  3. Dial 6 PLUS the extension
  4. Hang up
 
CONFERENCE CALLING:
With call in progress:
  1. Press Conf.
  2. Place the second call
  3. Press Dial
  4. Announce the conference call.
  5. Press the Conf. key to begin
 
REDIAL CALLS PLACED TO YOUR PHONE:
  1. Press the redial button
  2. Use the up/down arrows to scroll to the number you wish to dial
  3. If the number you wish to call does not already have a 9 in front, hit Edit and ADD 9 to the front of the number.
  4. Pick up the handset or hit the speaker button to place the call.
 
VOICEMAIL:
  1. To retrieve your voicemails dial *15 from your phone or press the envelope key.
  2. Follow the prompts
  3. To retrieve your voicemails from a remote location, dial 303-867-2000
  4. Enter in your full 10 digit phone number followed by the #

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